Question 1

What is your cancellation policy?

Accepted Answer

We kindly ask that you cancel or reschedule at least 24 hours before your appointment. Cancellations made less than 24 hours in advance may be subject to a 50% cancellation fee. No-shows will be charged the full service price.

Question 2

How much do your services cost?

Accepted Answer

Our prices vary depending on the service, hair length, and complexity. A haircut starts from €45, colour services from €90, and treatments from €60. For a precise quote, we recommend booking a free consultation first.

Question 3

Do you offer free consultations?

Accepted Answer

Yes! We offer complimentary 15-minute consultations for all new clients and for anyone considering a major colour change.

Question 4

How far in advance should I book?

Accepted Answer

We recommend booking 1–2 weeks in advance for cuts and treatments. For colour services, balayage, or special occasions, booking 3–4 weeks ahead ensures you get your preferred stylist and time slot.

Question 5

What payment methods do you accept?

Accepted Answer

We accept cash, all major credit and debit cards (Visa, Mastercard, Amex), and contactless payments.

Question 6

Can I reschedule my appointment?

Accepted Answer

Absolutely. You can reschedule free of charge up to 24 hours before your appointment via our online booking system or by calling your chosen salon directly.

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Lux Glamour Luxembourg-Ville

Lux Glamour Esch-sur-Alzette

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